Shipping Policy

We offer different conditions for shipment i.e. air, land and ship and prices depend upon the mean of transportation. Modes of shipment depend upon the customers wish and should be finalized by the customers.

The bulk quantity orders will be shipped by Airfreight service (Air Cargo, Airport-to-Airport services, Door to Door shipment through DHL, Fedex, TNT) as customers’ wish. The customer can track their own consignment shippment status through internet from any where anytime by entering tracking no in respective shipping companies website.

All the rates quoted (unless specified) are FOB price (Kathmandu); which includes all the necessary documentation’s charges, custom clearances charges, taxes, levies, packaging charges and local transportation charges inside Nepal. However, it does not include any shipping, handling and insurance charges.

 

Note: Customs Clearance Charges and any other levied charges relating to consignment has to pay by the customer itself in the customers’ country.

Service Guarantee

We will notify customers about the date to be delivered in destination address after products are dispatched from Nepal. In case of any delays, please inform within 24 hours. Once we receive an inquiry from customers, we will reply to you within 24 Hours by email, or fax regarding delayed in shipping and other related information.

If you have any questions before placing any orders then please contact us.